Help is at Hand

Welcome to the new Help is at Hand website, your one-stop-shop for information, resources, tools, offers, and support for the UK online centres network.

The site has now been redeveloped to incorporate services from the former UK online centres members Portal. To access the site, including the new Funding and Training sections alongside Management Information tools, please log in below with your Help is at Hand username and password.

Password Reminder

If you have an account but have forgotten your details click here to request an email reminder.

Access to Help is at Hand

Help is at Hand is managed and run by Ufi, who are responsible for the development of UK online centres. This site is only accessible to members of the UK online centre network. For further information about UK online centres please visit our public website at www.ukonlinecentres.com.

If you have a question about UK online network membership please email us at ukonlinecentres@ufi.com.

Welcome back to Help is at Hand, your one-stop shop for information, resources, tools, offers, and support for the UK online centres network.

Latest Headlines:

• Awards let stars shine
• Microsoft Digital Literacy Curriculum - Free Training in the autumn
• Three new courses hit myguide
• Get online day - 24th October 2008
• June myguide promotion - last day
• New look Help is at Hand
• Do you know a Silver Surfer who shines?

News in brief:

Awards let stars shine (added 30.06.08)
A GMTV celebrity, the Minister for Digital Inclusion, and a vast array of stakeholders and partners gathered together to celebrate the achievements of outstanding UK online centres, staff and customers at our National Awards last week. The event, which took place at the Globe Theatre in London, saw 27 winners in five categories go up to the stage to receive their Awards from GMTV star Andrea Mclean, cheered on by the 150 strong crowd. Paul Murphy, the Minister for Digital Inclusion, closed the Awards and paid tribute to all the winners for their amazing stories and exceptional achievements. You can now view a selection of photos and read all about the Award Winner's experiences on Help is at Hand. Click here to find out more

Microsoft Digital Literacy Curriculum - Free Training in the autumn (added 30.06.08)
Together with Microsoft we've developed a one day training awareness programme to support centres who have signed up to deliver the Digital Literacy Curriculum (DLC). The free training will be delivered by experienced Microsoft trainers, and will cover the latest Microsoft Office product range. There will be various events taking place in the autumn - dates and locations to be announced very soon so watch this space to find out how you can book your place. Click here to take part.

Three new courses hit myguide (added 30.06.08)
Today marks the exciting launch of three great new courses on myguide - Using a computer, Using a mobile phone, and Understanding eBay online. Our new courses, together with our ten existing courses, are now available for your centre and visitors to use free of charge on myguide - so make sure you have a look today! What more, we're also planning to release a further six new exciting courses on myguide in the coming weeks, covering areas including: digital TV, online banking and much more. Keep reading Members' news for your latest courses news. Click here for more information

Get online day - 24th October 2008 (added 30.06.08)
Following Get online day 2007 over 88% of visitors said they would return to their centre. We hope to improve on that success with Get online day 2008! But we need your help. If you are going to be running a Get online day event we want to hear about it! If you register your event with us, when registration opens in mid July, we'll help you to promote it and make it as big a success as possible. Watch out for more information here! Click here for more information.

June myguide promotion - last day (added 30.06.08)
This month's myguide promotion ends today (30 June 2008). If your centre has taken part in this great opportunity to win cash prizes then make sure you complete and submit your MI form. To be eligible for the draw it must reach us by 5.30pm on 4 July 2008! Don't miss out, make sure you submit your MI form now. Click here to find out more.

New look Help is at Hand (added 30.06.08)
Your Help is at Hand website will shortly have a fresh new look and feel, and exciting new features. The new website which will use the same URL, will be launching in early July 2008 and your centre will be able to access the website in exactly the same way using your current username and password. You can get a sneak preview of the new look Help is at Hand now. Click here to learn more.

Do you know a Silver Surfer who shines? (added 30.06.08)
Do you know an amazing Silver Surfer? The hunt is on to find the Silver Surfer of 2008. If you know someone who you think could fit the bill then why not vote for them in the awards. Click here to find out more.